Payment reconciliation: linking payment attempts, cancellations and records
Map Payment Intents, Payment Records and attempts, interpret Stripe cancellation reports and manage an actionable reconciliation queue.
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Development
Technology updates and practical implications for projects.
API rate limits: sharing a request budget across workflows
Share account-level API limits across workflows, handle HTTP 429, prioritise important tasks and monitor synchronisation delays.
Read articleAPI contract testing: validating schema changes before an upgrade
Validate requests, nullable fields and statuses before an API upgrade with contract tests, a Stripe example and runtime workflow checks.
Read articleSubscription cancellation: removing friction and confirming completion
Check subscription cancellation from the button to billing: clear terms, optional retention offers, access end dates and recovery from failures.
Read articleMobile ecommerce: auditing friction from landing to purchase
Audit a store on a real phone: overlapping prompts, sticky elements, product quantities, in-app browsers and checkout recovery.
Read articleDesigning a B2B customer portal for useful self-service
Evaluate portal UX through working tasks, statuses, permissions and process completion, rather than visits alone.
Read articleChoosing a mobile stack with maintenance costs in mind
React Native, Kotlin and Swift: comparing dependencies, upgrades, team workflows and maintenance before choosing a mobile stack.
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