SOLUTIONS
B2B portals for orders and customer service
Help business customers specify a request, approve documents and repeat orders through a portal connected to existing systems.
SAMPLE DATA
See how the status changes
This interactive model is not connected to real equipment or orders. Values and rules are illustrative.
Packaging enquiry
1 000Boxes, quantity 1,000
Size and artwork needed
Rules are configured for the site and agreed before launch.
Request missing details
A team member confirms the estimate and terms.
Give a customer a clear next step after the catalogue
A catalogue introduces a product. A business order may still require dimensions, quantity, drawings, a delivery date and several approvals. We build B2B interfaces around that process rather than assuming every product can go straight into a basket.
Connect requests, documents and repeat orders
A portal can support structured quote requests, specification versions, approval history and customer-specific documents. Equipment suppliers may need installation records, warranty documents and service requests. Define which information each organisation and user may access.
Proposed workflow with test data
The following scenario describes a possible project extension. The interactive model on this page demonstrates a simpler change of state. A fictional packaging buyer selects a material and quantity, uploads a sample specification and reviews a quote revision. The example shows which version is approved and which questions remain open. It uses test records and does not represent a live customer's account.
Extend existing systems first
Inspect the current website, account area, CRM and accounting tools. Retain useful functions and connect a portal through agreed APIs. Make pricing ownership, stock freshness, permissions and failed handoffs explicit. AI can suggest missing request fields for human review; it should not silently approve prices or production specifications.
See API integrations, internal systems and AI workflows with human review.
Relevant documented experience
The service operations project documents backend logic, CRM handoffs and operational interfaces. That experience supports software integration work; it does not establish a completed portal or food-production deployment for your business.
Implementation and support
We begin with the current equipment, one operational workflow and acceptance scenarios. The proposal identifies design, equipment selection, installation, integration and commissioning responsibilities. Scope, price, schedule and support terms depend on the site. Further stages may combine implementation with ongoing platform support.